Delivery usually takes 2–5 working days, depending on your location.

Yes, we provide nationwide delivery through trusted courier services.

Shipping Policy

Thank you for shopping with us. Please review our shipping policy to understand how orders are processed and delivered.

Order Processing

All orders are processed within 24 hours after order confirmation, excluding Sundays and public holidays. Once your order is dispatched, you will receive a confirmation message along with tracking details.

Shipping Coverage

We offer nationwide shipping through trusted courier partners. Delivery availability may vary for remote or rural areas.

Delivery Time

Orders are typically delivered within 2–5 working days, depending on your location and courier service. Delivery times may vary during peak seasons, sales, or due to unforeseen circumstances.

Shipping Charges

Shipping charges (if applicable) are clearly mentioned at checkout before placing the order. Any promotional free-shipping offers will also be displayed on the website.

Cash on Delivery (COD)

We offer Cash on Delivery (COD) in selected areas. COD availability will be shown during checkout based on your location.

Open-Box Checking

Open-box checking is allowed at the time of delivery, subject to courier company policy. Customers are encouraged to check the product before making payment.

Order Tracking

Once your order is shipped, a tracking number will be shared via SMS or WhatsApp so you can monitor your delivery status.

Failed Delivery Attempts

If the courier is unable to deliver your order due to customer unavailability or incorrect address details, multiple delivery attempts may be made. Unsuccessful deliveries may be returned to us.

Damaged or Missing Items

If your order arrives damaged or with missing items, please contact our customer support within 24 hours of delivery with clear images or video for assistance.

Address Changes

Shipping address changes can only be made before dispatch. Once the order has been shipped, address modifications cannot be guaranteed.

Delays

While we strive to deliver orders on time, delays may occur due to weather, courier issues, or other factors beyond our control. We appreciate your patience in such cases.

Return Policy

We value customer satisfaction and aim to provide high-quality products. Please read our return policy carefully before placing an order.

Eligibility for Returns

Returns are accepted only in the following cases:

• 
  The product received is damaged or defective
  
• 
  The wrong product was delivered
  
• 
  The product is not working as described
  

All issues must be reported within 24 hours of delivery.

Non-Returnable Items

Returns will not be accepted for:

• 
  Change of mind or dislike of the product
  
• 
  Minor color or design variations
  
• 
  Damage caused by misuse, mishandling, or improper installation
  
• 
  Products without original packaging or accessories
  

Open-Box Delivery

If open-box checking is allowed, customers are advised to inspect the product at the time of delivery. Claims made after acceptance may not be eligible for return.

Return Process

To request a return:

1. 
   Contact our customer support within 24 hours of delivery
   
2. 
   Share your order number, issue details, and clear images or a video
   
3. 
   Our team will review the request and guide you through the next steps
   

Replacement Policy

• 
  Approved returns will be replaced, not refunded, unless otherwise stated
  
• 
  Replacement delivery time may vary depending on product availability
  

Refund Policy

Refunds are issued only if:

• 
  A replacement is unavailable
  
• 
  The issue is verified and approved
  

Refunds will be processed within 5–7 working days after approval, using the original payment method where applicable.

Return Shipping

• 
  If the return is approved due to our error or a defective product, return shipping will be covered by us
  
• 
  In other cases, return shipping costs may be the customer’s responsibility
  

Important Notes

• 
  Products must be returned in unused condition with original packaging
  
• 
  We reserve the right to reject returns that do not meet our policy criteria